Privacy Policy

This Privacy Policy explains how AURUM DIGITAL MARKETING LTD (“Aurum”, “we”, “us”) collects, uses, and protects your personal data when you visit our website or get in touch with us. We are committed to handling your information transparently and in line with the UK GDPR and the Data Protection Act 2018.

Who we are

AURUM DIGITAL MARKETING LTD is a company registered in England & Wales (company number 15203665), with its registered office at Flat 18 Block N Peabody Buildings, Wild Street, London, England WC2B 4BX. For the purposes of data protection law, we are the data controller for the personal data described in this policy. You can contact us about privacy through our contact form.

The personal data we collect

• Enquiry details you provide through our contact form or by email — your name, email address, company name (optional), indicative budget, and the contents of your message.
• Technical data automatically logged by our hosting provider, such as your IP address, browser type, and the pages you request, used to keep the site secure and running.
• Usage data from privacy-friendly, cookieless analytics (only if enabled) — aggregated and anonymous; it does not identify you personally.

How and why we use your data

• To respond to your enquiry and discuss a potential project — our lawful basis is our legitimate interests (and steps to enter into a contract at your request).
• To provide and administer our services where you become a client — to perform our contract with you.
• To maintain the security and performance of our website — our legitimate interests.
• To comply with legal and accounting obligations — to meet a legal obligation.

Who we share it with

We never sell your personal data. We share it only with trusted service providers who help us operate, acting on our instructions:

• Contact form — your enquiry is processed on our own server (a script on our hosting) and emailed to us. We do not use a third-party form service.
• Website hosting — our hosting provider stores and serves the site.
• Professional advisers — such as accountants or legal advisers, where necessary.

We may also disclose information if required by law or to protect our legal rights.

International transfers

Some of our service providers may process data outside the UK. Where that happens, we take steps to ensure your data is protected by appropriate safeguards (such as UK adequacy regulations or standard contractual clauses).

How long we keep it

We keep enquiry data only for as long as needed to respond and, where relevant, to manage our working relationship — and for any period required by law (for example, tax records). When data is no longer needed, we securely delete it.

Your rights

Under UK data protection law you have the right to:

• access the personal data we hold about you;
• ask us to correct inaccurate or incomplete data;
• ask us to erase your data in certain circumstances;
• restrict or object to our processing;
• request portability of your data; and
• withdraw consent at any time, where we rely on consent.

To exercise any of these rights, contact us via our contact form. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

Our website is designed to work without tracking cookies. For details, see our Cookie Policy.

Security

We use appropriate technical and organisational measures to protect your data, including serving the site over HTTPS. No method of transmission over the internet is completely secure, but we work to protect your information and have procedures in place to deal with any suspected breach.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

Contact us

Questions about this policy or your data? Use our contact form or write to us at Flat 18 Block N Peabody Buildings, Wild Street, London, England WC2B 4BX.

This policy is provided as a starting template and is not legal advice. Please have it reviewed by a qualified professional before you rely on it.